The Senior Risk Manager assumes broad responsibilities, overseeing the Residential division's comprehensive insurance and risk management programs, communicating with legal teams, and assessing and identifying risks that could impede the organization's reputation, safety, or security.
Work alongside the Residential Operational Leadership Team to provide risk management analysis and integration into all facets of business operations.
Provide case management, claims monitoring, communication, research and coordination with internal and external parties, including reporting and memorandums to General Counsel, briefings with assigned external counsel and internal operations teams.
Assist in preparation and review of legal documents.
Communicate with clients and adjusters.
Coordinate implementation of risk management practices to reduce loss exposure.
Oversee and assist in the life cycle of insurance programs and policies to create streamlined insurance schedules, policy coordination, and coverage analysis.
Assist with insurance budgeting and forecasting.
Communicate insurance coverages and coordinate timely resolution of risk matters across internal teams.
Work with external partners in the communication and implementation of their insurance programs.
Updating, organizing and maintaining Insurance Claims and Lawsuit Logs on a regular basis.
Following up on internal incident reports for additional information when warranted and/or requested.
Distributing quarterly reports from the maintenance platforms on a regular basis.
Bachelor’s degree, preferably with an emphasis on a risk management specialty.
5+ years of relevant experience.
Paralegal experience preferred.
Strong understanding of policies and best practices of risk management, ability to educate and influence to business partners.
Strong organizational project management skills.
Ability to think independently and critically, analyze and solve problems, and successfully implement solutions.
Ability to navigate interdepartmental relationships, collaborating with regional operations and corporate functions.
Ability to work in a fast-paced, collaborative and results driven environment.
Strong interpersonal and customer service skills with high proficiency in written and verbal communication.
Experience in insurance claims management direct to carrier/Broker a plus.
Experience with multi-unit operation business required.
Experience in insurance claims management direct to carrier/Broker.
Multi-family CRE or similar background
The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is strengthened by over 1,100 real estate professionals in more than 30 offices nationwide who manage over $41 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a “Top Place to Work”, by the Environmental Protection Agency (EPA) as an “ENERGY STAR Partner of the Year” and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.
RMR’s mission is to create long term value for our clients by managing their investments and assets “like we own it” – an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:
Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.
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The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here
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